Privacy Policy

This Privacy Policy explains how Keywave Technology Limited ("Keywave Technology", "we", "us", or "our") handles personal information when you use our website, communicate with our team, or engage our software, cloud, cybersecurity, and managed IT services.

Information We Collect

• Contact Information: Name, company, email address, phone number, and project details shared through forms, calls, or email.
• Service Data: Technical and operational data provided by clients so we can deliver agreed services, including environment details, system logs, and performance metrics.
• Website Usage Data: Device information, browser type, IP address, and on-site activity used for analytics, security, and service improvement.

How We Use Information

• To respond to inquiries, assess requirements, and prepare proposals.
• To deliver, maintain, and improve contracted services and support.
• To monitor platform reliability, performance, and security.
• To comply with legal obligations and enforce contractual rights.

Confidentiality and Security

We apply technical and organizational safeguards to protect personal and client data. Access is restricted to authorized personnel on a need-to-know basis, and we maintain controls aligned with secure service delivery practices.

Data Retention

We retain personal and service-related information only for as long as necessary to deliver services, satisfy legal and contractual requirements, and maintain essential business records.

Your Rights

You may request access, correction, or deletion of your personal information, subject to applicable law. To submit a privacy request, contact us at [email protected].

Contact Details

Keywave Technology Limited
1st Floor 6 Gerrard Street, London, England, W1D 5PG
[email protected]
+44 7072 942478